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Have a question about your account, work schedule, or personal information? Send us a message or contact your administrator for assistance.

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Help centre

Frequently asked questions

Quick answers to common Shift Tracker questions.

How can I correct my personal information?

Use the profile-change request feature in your worker account, if available. Your request may need administrator approval.

What should I do if my shifts are incorrect?

Contact your administrator and provide the affected shift date and a brief explanation.

How can I request deletion of my information?

Submit a data-deletion request through the available worker account feature or contact the administrator.

I cannot access my account. What should I do?

Contact your administrator for help verifying your account and restoring access.